1. Choose meals that suits your dietary requirements, Full Range, Calorie Conscious, Keto or Protein Plus.

2. Choose the frequency you want our delicious meals delivered (weekly or fortnightly.)

3. Add your created Meals to your cart, checkout, pay and then leave the rest to us. We will carefully prepare, cook and send your personalised Meal Box via courier the next available work day. (Our couriers do not do pickups on the weekends sorry.)

6. Your delivery will arrive chilled and ready to put your meals in the freezer and heat, eat and enjoy when it suits you!

Payments are processed before each delivery is dispatched. Remember that you can always make changes to your upcoming order each week or skip a week if needed.

Please check our Full Range Menu collection or click on any product inside each specific menu. Each meal has a description, ingredients list, nutritional and allergens info.

Our Meal Box orders are sent out frozen, packed in insulated wrapping with ice packs. We partner with New Zealand Post’s overnight perishable service to provide delivery across the country.

NZ Post will keep the tracking information updated at every stage after picking up your order from us. For any specific delivery instructions, it’s best to provide them directly to NZ Post once they have your package.

You’ll find cooking and reheating instructions on the packaging of all our meals. All of our meals are already cooked and simply require being reheated – either from frozen or once defrosted – and this can be done either in the microwave or oven. Depending on the strength of your microwave, it may take between 2–5 minutes to reheat a meal.

Please note that your billing address must match the address on your credit card statement.

Every Meal Box is made in a commercial kitchen with highest food standards and only using fresh and locally sourced ingredients. You will find a list of every meals specific ingredients on their product page on our website and each individual meal box.

Keep your meals in the freezer and can be stored to the best before date on the packaging. Once thawed meals will need to be eaten within 4 days.

We deliver NZ Nationwide, including rural addresses. We do not ship internationally sorry. We offer 2 flat shipping rates of:

• North Island: $14.99 per delivery
• South Island: $29.99 per delivery

You are welcome to order more meals at once to save on shipping costs.

We dispatch Monday-Thursday, orders placed before midnight will be shipped next day.

All orders placed between Thursday and midnight Sunday will be shipped on Monday.

Our Shopify payment options are: Visa, Mastercard, American Express, Union Pay, Shop Pay, Apple Pay & Google Pay.

 

Shopify's secure gateway. Visa, Mastercard, American Express, Shop Pay, Google Pay and Apple Pay.

Purchase Options Policy

Purchase Options Policy – Subscriptions & Cancellations Meal Box NZ

The Purchase Options Policy from Meal Box outlines everything you need to know about subscriptions, pre-orders and recurring deliveries. Whether you need to cancel, skip or change your order — our Purchase Options Policy has you covered with clear, transparent terms.

Key policy points:

• 📋 Subscriptions – recurring weekly, fortnightly or monthly frozen meal deliveries
• ⏸️ Skip a week – pause your subscription anytime from your account portal
• ✏️ Change your meals – update your meal selection each week before cut-off
• ❌ Cancel anytime – no lock-in, cancel from your account with no fees
• 🔄 Pre-orders – subject to the same cancellation terms as subscriptions
• 💳 Billing – payments processed before each delivery is dispatched

Purchase Options Policy — clear, transparent subscription terms from Meal Box NZ.

More information ▾

The Purchase Options Policy from Meal Box covers all subscription, pre-order and recurring delivery terms for customers across New Zealand. Under the Purchase Options Policy you can skip a week, change your meals, pause or cancel your subscription at any time from your Meal Box account portal with no fees and no lock-in. Payments are processed before each delivery is dispatched. For any questions about the Purchase Options Policy contact our team at info@mealbox.co.nz or call 0800 002 918 Monday to Friday 9am to 4pm.